{"id":2819,"date":"2021-06-17T14:44:36","date_gmt":"2021-06-17T14:44:36","guid":{"rendered":"https:\/\/kordels.com.sg\/?page_id=2819"},"modified":"2021-08-20T00:59:20","modified_gmt":"2021-08-20T00:59:20","slug":"faqs","status":"publish","type":"page","link":"https:\/\/kordel.oanglelab.com\/zh\/faqs\/","title":{"rendered":"FAQ&#8217;s"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2819\" class=\"elementor elementor-2819\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6804996 elementor-hidden-tablet elementor-hidden-phone elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default wd-section-disabled\" data-id=\"6804996\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f5a6e4d\" data-id=\"f5a6e4d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-be5d65a elementor-widget elementor-widget-spacer\" data-id=\"be5d65a\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-78fd9d9 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default 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elementor-widget-divider\" data-id=\"47d16dd\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5b70ae color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"a5b70ae\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u8ba9\u6211\u4eec\u89e3\u7b54\u60a8\u7684\u95ee\u9898<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-21fca62 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default wd-section-disabled\" data-id=\"21fca62\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ea7b39c\" data-id=\"ea7b39c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0553fe2 elementor-widget elementor-widget-spacer\" data-id=\"0553fe2\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dcf46ad elementor-widget elementor-widget-accordion\" data-id=\"dcf46ad\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2311\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2311\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-caret-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u8fd0\u8f93\u653f\u7b56<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2311\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2311\"><p><strong>\u53d1\u8d27\u65f6\u95f4\uff1a<\/strong><br \/>\u6240\u6709\u8ba2\u5355\u5c06\u7531 J&amp;T \u53d1\u8d27\uff0c\u60a8\u7684\u8ba2\u5355\u5c06\u4f1a\u57283 \u81f35\u4e2a\u5de5\u4f5c\u65e5\u5185\u9001\u8fbe, \u4e0d\u5305\u62ec\u516c\u5171\u5047\u671f\u3002\u5728\u9ad8\u5cf0\u671f\u4f8b\u5982\u516c\u5171\u5047\u671f\u7b49, \u4e5f\u8bb8\u4f1a\u7a0d\u5fae\u5ef6\u8fdf\u8f93\u9001, \u656c\u8bf7\u8c05\u89e3\u3002<\/p><p><strong>\u8ba2\u5355\u8ffd\u8e2a<br \/><\/strong>\u60a8\u53ef\u4ee5\u5728\u6b64\u5904\u8f93\u5165\u60a8\u7684\u8ba2\u5355\u53f7\u5e76\u8ddf\u8e2a\u60a8\u7684\u5305\u88f9\u72b6\u6001:\u00a0<a style=\"color: red;\" href=\"https:\/\/www.jtexpress.sg\/trackmyparcel\">https:\/\/www.jtexpress.sg\/trackmyparcel<\/a>.<\/p><p><strong>\u6d3e\u4ef6\u5931\u8d25<br \/><\/strong>\u6d3e\u9001\u4e24\u6b21\u5931\u8d25\uff0c\u8ba2\u5355\u5c06\u9000\u56de Cambert (F.E.) Pte Ltd. \u4e0d\u4f1a\u9000\u6b3e\u3002\u5982\u9012\u9001\u5931\u8d25\u540e\u4ecd\u9700\u8981\u9012\u9001\uff0c\u987e\u5ba2\u5219\u9700\u652f\u4ed8 4 \u5143\u9001\u8d27\u8d39\u3002<\/p><p><strong>\u8fd0\u9001\u8d39<\/strong><b><br \/><\/b>\u8ba2\u5355\u6ee1 80 \u65b0\u5143\u514d\u8fd0\u8d39\uff0c80 \u65b0\u5143\u4ee5\u4e0b\u8ba2\u5355\u4ec5 2 \u65b0\u5143\u3002\u6211\u4eec\u5728 Kordels.com.sg \u4e0a\u53ea\u63d0\u4f9b\u65b0\u52a0\u5761\u5f53\u5730\u5730\u5740\u7684\u9001\u8d27\u670d\u52a1\u3002\u4e0d\u63d0\u4f9b\u81ea\u53d6\u3002\u6211\u4eec\u63a5\u53d7 PayPal\u4ee5\u53ca\u7f8e\u56fd\u8fd0\u901a\u3001\u4e07\u4e8b\u8fbe\u548c\u7ef4\u8428\u652f\u6301\u7684\u6240\u6709\u4e3b\u8981\u4fe1\u7528\u5361\/\u501f\u8bb0\u5361\u3002<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2312\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2312\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-caret-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u9000\u8d27\u653f\u7b56<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2312\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2312\"><p>\u5728Kordel's\uff0c \u6211\u4eec\u6211\u4eec\u786e\u4fdd\u53d1\u8d27\u4e4b\u524d\uff0c\u6240\u6709\u7269\u54c1\u7684\u8d28\u91cf\u548c\u72b6\u51b5\u826f\u597d\u5e76\u5305\u88c5\u4e0e\u5305\u88f9\u5b8c\u597d\uff0c\u4ee5\u907f\u514d\u4efb\u4f55\u635f\u574f\u3002                                                                                       \u4e00\u65e6\u63a5\u53d7\u4ed8\u6b3e\uff0cCambert (F.E.) Pte Ltd \u5c06\u4e0d\u63a5\u53d7\u56e0\u5ba2\u6237\u6539\u53d8\u4e3b\u610f\u800c\u5bfc\u81f4\u7684\u4efb\u4f55\u4ea7\u54c1\u53d6\u6d88\u3001\u9000\u6b3e\u3001\u6362\u8d27\u548c\u9000\u8d27\u3002<\/p><p>\u5982\u679c\u60a8\u5bf9\u6536\u5230\u7684\u4ea7\u54c1\u6709\u8fdb\u4e00\u6b65\u7684\u7591\u95ee\uff0c\u8bf7\u5728\u4ea4\u8d27\u4e03\u5929\u5185\u4f7f\u7528\u6709\u6548\u7684\u8ba2\u5355\u53c2\u8003\u53f7\u76f4\u63a5\u81f4\u7535 <strong>+65 6775 0600<\/strong> \uff08\u5468\u4e00\u81f3\u5468\u4e94\uff0c\u4e0a\u5348 9\u4e5d\u70b9\u81f3\u4e0b\u5348 \u4e94\u70b9\uff0c\u516c\u5171\u5047\u671f\u9664\u5916\uff09\u6216\u53d1\u7535\u90ae\u5230 <a style=\"color: red;\" target=\"_blank\" rel=\"noopener\">kordels@cambert.com.sg<\/a> \u4e0e\u6211\u4eec\u8054\u7cfb\uff0c\u6211\u4eec\u5c06\u5411\u60a8\u63d0\u4f9b\u6240\u9700\u7684\u8be6\u7ec6\u540e\u7eed\u5185\u5bb9\u3002<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2313\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2313\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-caret-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">\u5ba2\u670d<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2313\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2313\"><p class=\" translation-block\">\u5982\u679c\u60a8\u9700\u8981\u4efb\u4f55\u8fdb\u4e00\u6b65\u7684\u5e2e\u52a9\uff0c\u60a8\u53ef\u81f4\u7535 +65 6775 0600\uff08\u5468\u4e00\u81f3\u5468\u4e94\uff0c\u4e0a\u5348 9\u4e5d\u70b9\u81f3\u4e0b\u5348 \u4e94\u70b9\uff0c\u516c\u5171\u5047\u671f\u9664\u5916\uff09\u6216\u53d1\u7535\u90ae\u5230 \n<a href=\"mailto:kordels@cambert.com.sg\" target=\"_self\" style=\"color:red\">kordels@cambert.com.sg<\/a>  , \u4e0e\u6211\u4eec\u8054\u7cfb\uff0c\u6211\u4eec\u5c06\u5411\u60a8\u63d0\u4f9b\u6240\u9700\u7684\u8be6\u7ec6\u540e\u7eed\u5185\u5bb9\u3002<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Shipping policy\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><strong>Delivery time<\\\/strong><br \\\/>All items will be delivered within 3-5 working days, excluding Public Holidays. Orders will be shipped by J&amp;T. Please expect possible delays on delivery during peak periods such as Public Holidays.<\\\/p><p><strong>Tracking your order<br \\\/><\\\/strong>Track your order at\\u00a0<a style=\\\"color: red;\\\" href=\\\"https:\\\/\\\/www.jtexpress.sg\\\/trackmyparcel\\\">https:\\\/\\\/www.jtexpress.sg\\\/trackmyparcel<\\\/a>.<\\\/p><p><strong>Unsuccessful deliveries<br \\\/><\\\/strong>Any unsuccessful delivery attempted twice will be returned to Cambert (F.E.) Pte Ltd. No refunds will be made and if subsequent delivery is still required, a S$4 delivery charge will be imposed.<\\\/p><p><strong>Delivery charges<\\\/strong><b><br \\\/><\\\/b>FREE shipping on orders over S$80 and S$2 delivery charge for orders under S$80.\\u00a0We offer delivery to local Singapore addresses only. Self-collection option is not available.\\u00a0Our site accept PayPal and all major credit\\\/debit cards supported by American Express, MasterCard and Visa.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Return Policy\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>At Kordel\\u2019s, we ensure all items are in good condition and packed securely. Under the company policy, there will be no refund, exchange or return of products once payment is made.<\\\/p><p>If you have further enquiries on your received product\\\/s, please do not hesitate to contact us directly at <strong>+65 6775 0600<\\\/strong> (Mondays to Fridays, 9.00am to 5.00pm excluding public holidays) or email to <a style=\\\"color: red;\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">kordels@cambert.com.sg<\\\/a> within 7 days from the date of delivery with a valid Order Reference number.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Customer Service\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>If you need any further assistance, feel free to contact us at <strong>+65 6775 0600<\\\/strong> (Mondays to Fridays, 9.00am to 5.00pm excluding public holidays) or email to <a href=\\\"mailto:kordels@cambert.com.sg\\\">kordels@cambert.com.sg<\\\/a>\\u00a0with your Order Reference. We will be happy to help!<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Let us help you with some of your queries Shipping policy Delivery timeAll items will be delivered<\/p>","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2819","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/kordel.oanglelab.com\/zh\/wp-json\/wp\/v2\/pages\/2819","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kordel.oanglelab.com\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kordel.oanglelab.com\/zh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kordel.oanglelab.com\/zh\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/kordel.oanglelab.com\/zh\/wp-json\/wp\/v2\/comments?post=2819"}],"version-history":[{"count":46,"href":"https:\/\/kordel.oanglelab.com\/zh\/wp-json\/wp\/v2\/pages\/2819\/revisions"}],"predecessor-version":[{"id":6793,"href":"https:\/\/kordel.oanglelab.com\/zh\/wp-json\/wp\/v2\/pages\/2819\/revisions\/6793"}],"wp:attachment":[{"href":"https:\/\/kordel.oanglelab.com\/zh\/wp-json\/wp\/v2\/media?parent=2819"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}